Watch Gorilla's Video Testimonial
The Challenge
Over the last 10 years, Gorilla Accounting grew from a few hundred clients to 5,000. Their previous software, Digita, could not keep up.
As the client base expanded, the volume of data required to keep Digita running began to slow the whole team down. For a fast-growing, remote-first business, that was not sustainable.
"We were a fast-growing business, and as we grew, the clients and the data that we needed to hold to keep working with Digita really slowed things down."
Gorilla needed something that would scale with them, integrate with their cloud-based workflows, and be easy enough for their whole team to pick up without disruption.
The Solution
After evaluating their options, Gorilla Accounting chose TaxCalc — and have not looked back.
All 55 staff now use TaxCalc as their primary software. The system integrates across tax returns, accounts production and their client database, giving the team everything they need in one place.
"What we really liked about TaxCalc was it's really easy to use. All the systems integrate together, so our database is on there with our clients. Tax returns pull through with the information. It links up to the accounts production. It was everything that we wanted as an accountancy business."
The migration itself, despite the volume of data involved, went smoothly. The TaxCalc team worked alongside Gorilla throughout the process.
"The migration over was pretty straightforward in the end. We did have our doubts about it, just because we had so much data that we needed to move over. But the TaxCalc team worked with us all the way to get that done and within a couple of days, we had everything in the new system and tested and working as we wanted."
Critically, there was no downtime. Gorilla maintained access to the old system throughout the transition, switching over only once everything had been tested and confirmed.
The Result
Since switching to TaxCalc, Gorilla Accounting has continued to scale without the friction that held them back before.
Scales with growth. TaxCalc has supported Gorilla's growth from a few hundred clients to 5,000, and continues to do so. "It's really been able to scale with us. We're not seeing those pain points anymore."
Fast team adoption. All 55 staff picked up TaxCalc quickly, with the intuitive interface reducing the need for extensive training. "We all found the system really easy to use and intuitive, and it's something that we picked up very quickly."
Cost savings alongside improved performance. Gorilla achieved a meaningful cost saving alongside the operational improvements.
Reliable, responsive support. Every Gorilla account has a dedicated account manager, and the wider support team consistently resolves issues on the same day. "The TaxCalc support team have been great. They answer the phone when we get in touch, and we always have a resolution on the same day."
For a firm managing 5,000 clients and growing, that reliability matters.
"If anyone else is considering moving over to TaxCalc from another software provider, just get in touch with TaxCalc and have a chat with them first of all. They will go through everything with you. Demos, integration, the full picture."
— Richard Hepburn, Managing Director, Gorilla Accounting
